Samsung announces to be provisionally collect the cellular market Galaxy note 7 launched last August by the presence of defective batteries that came to burn during charging.
Since the Galaxy Note 7 hit the shelves in markets around the world last August 19, several users have reported that during charging the phone had gone up in flames and even some videos to the network rose to prove it.
"We have decided to suspend sales Note 7 and offer new spare terminals to all customers who request them," said Koh Dong-jin, director of mobile division of the company, at a press conference in Seoul. Samsung engineers must now conduct an investigation into what is causing so many phones catching on fire.
analysts estimate the amount of problems that cost the company not only impaired the brand and its recognition, also the country's economy because if the production of the phone are suspended exports would suffer.
Samsung calls sincerest apologies to all customers by battery ignition occurred shortly after the release of this new product and work quality and full customer satisfaction.